TERMs of service

Last Updated: November 8, 2026

1. INTRODUCTION

Welcome to Syne. These Terms of Service ("Terms") govern your access to and use of the website located at https://syneonline.com, as well as the software, connected devices, applications, and digital services provided by Syne Research, Inc. ("Syne," "we," "us," or "our").

By accessing our website, creating an account, connecting a supported third-party account, or using our services, you agree to these Terms. If you do not agree, please discontinue use of the applicable services.

2. ABOUT SYNE

Syne develops connected display devices and software designed to enhance the experience of listening to music.

Our products allow users to view album artwork, track information, artist names, and other music-related content on a dedicated physical display. Depending on the device and configuration, Syne may communicate with compatible smartphones and other devices using Bluetooth and supported connectivity technologies.

Syne may also provide account authentication, device configuration, software updates, and related digital features.

Certain functionality depends on third-party devices, operating systems, music applications, and services that Syne does not control.

3. USER ACCOUNTS AND AUTHENTICATION

Certain Syne services may require an account or offer authentication through a third-party provider, including Google.

When you choose to sign in using Google or another supported identity provider, you authorize Syne to receive the account information permitted by the authentication process and the permissions you approve.

This information may be used to authenticate your identity, establish or maintain your Syne account, and provide account-related functionality.

Signing in with Google does not, by itself, grant Syne permission to access your Google Drive, Gmail, contacts, or other Google services. Access to additional Google account information, if offered, requires the applicable authorization and permissions.

You are responsible for maintaining the security of your account and for activities conducted through it. You agree to provide accurate account information and notify us of suspected unauthorized access.

Your use of third-party authentication services is also subject to the applicable provider's terms and policies.

4. MUSIC SERVICES AND THIRD-PARTY CONTENT

Syne devices are designed to display music-related information associated with playback on compatible external devices.

Syne does not independently provide, sell, or license the music played through third-party streaming applications unless expressly stated otherwise.

Music, artwork, artist information, album titles, and other related content may originate from third-party platforms, applications, metadata providers, or connected devices. Rights to such content remain with their respective owners.

Syne is not affiliated with, endorsed by, or sponsored by third-party streaming platforms solely because its products are compatible with those platforms.

We cannot guarantee that all applications, devices, operating systems, or music services will provide complete or accurate metadata or remain compatible with Syne products.

5. ACCEPTABLE USE

You agree to use Syne's website, software, and services only for lawful purposes.

You may not attempt to gain unauthorized access to Syne systems or other users' accounts, interfere with the operation or security of our services, distribute malicious software, or use our services in a manner that violates applicable law or the rights of others.

You may not reproduce, redistribute, or commercially exploit Syne software or proprietary materials without authorization, except as permitted by applicable law or relevant software licenses.

6. PRIVACY AND DATA PROTECTION

Your privacy is important to us. Our Privacy Policy explains how Syne collects, uses, stores, shares, and protects personal information, including information received through supported third-party authentication services.

Please review our Privacy Policy at:

https://syneonline.com/privacy-policy

When Syne uses Google APIs or Google authentication services, our handling of Google user data is subject to the applicable Google API Services User Data Policy, including Limited Use requirements where applicable.

Your authorization to access Google account information is limited to the permissions you grant. You may review or revoke third-party access through your Google Account settings.

For questions about personal information or requests concerning your Syne account, contact dev@syneonline.com.

7. DEVICE CONNECTIVITY AND SOFTWARE UPDATES

Syne products may depend on Bluetooth, Wi-Fi, internet connectivity, and compatible software to provide certain functionality.

Performance and feature availability may vary based on network conditions, connected devices, operating system restrictions, and changes to third-party services.

We may release software or firmware updates to improve functionality, maintain compatibility, address security issues, or introduce new features.

We may modify, suspend, or discontinue certain features when necessary, subject to applicable law and any commitments made to customers.

8. INTELLECTUAL PROPERTY

The Syne name, logos, product designs, website materials, proprietary software, and related branding are owned by Syne Research, Inc. or its licensors and are protected by applicable intellectual property laws.

These Terms do not transfer ownership of Syne intellectual property to users.

Third-party trademarks, album artwork, music metadata, and other third-party materials remain the property of their respective owners.

9. SERVICE AVAILABILITY AND DISCLAIMERS

We work to provide reliable products and services, but we cannot guarantee uninterrupted availability, compatibility with every third-party platform, or error-free operation.

To the extent permitted by applicable law, Syne's digital services are provided on an "as available" basis, without warranties beyond those expressly provided or required by law.

Nothing in these Terms limits any non-waivable consumer rights or warranties that apply to Syne hardware purchases.

10. LIMITATION OF LIABILITY

To the extent permitted by applicable law, Syne Research, Inc. will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of or inability to use its digital services.

Nothing in these Terms excludes liability that cannot legally be excluded or limits rights provided under applicable consumer protection laws.

11. TERMINATION OF ACCESS

You may discontinue using Syne's digital services at any time.

We may suspend or terminate access to our services when reasonably necessary to address violations of these Terms, unauthorized activity, security concerns, or applicable legal requirements.

Termination of access to digital services does not automatically affect any separate statutory rights or contractual warranties associated with purchased hardware.

12. CHANGES TO THESE TERMS

We may update these Terms periodically to reflect changes in our products, services, legal obligations, or business operations.

The most current version will be available on our website, with its effective date indicated above.

Where required by applicable law, we will provide appropriate notice of material changes. Continued use of the services after updated Terms become effective constitutes acceptance to the extent permitted by law.

13. CONTACT INFORMATION

For questions regarding these Terms of Service, please contact:

Syne Research, Inc.

Website: https://syneonline.com

Email: hello@syneonline.com